Mastercard Promotion Terms

This promotional campaign (the “Campaign”) is organised by Candycane Events IKE (the “Organiser”) and supported by MASTERCARD EUROPE GREECE S.A. (“Mastercard”) and Euronet Merchant Services Payment Institution Single Member S.A. (“epay”)

The Campaign is valid from 13 August 2026 until 1 September 2026, or until the available promotional budget allocated to the Campaign is exhausted, whichever occurs first.

The Organisers reserve the right to terminate the Campaign without prior notice in the event that the available budget is exhausted.

Participation is open to individuals who:

• are at least 18 years of age;
• hold a valid Mastercard card issued in their name; and
• complete an eligible online top-up of the wristband used within the context of the festival.

Participants who complete an eligible online wristband top-up using a Mastercard card issued in their name during the Campaign Period are entitled to receive a Top Up Reward in accordance with these Terms and Conditions.

The amount of the Top Up Reward, the minimum top-up amount, and any additional participation requirements will be communicated through the Campaign’s promotional materials, which form an integral part of these Terms and Conditions.

The Top Up Reward will be granted on a first-come, first-served basis according to the chronological order of eligible transactions and until the available promotional budget is exhausted.

The Organisers are under no obligation to disclose the total amount of the available promotional budget.

Each participant will receive an additional €5 (Top Up Reward) for every €50 eligible wristband top-up.

The Top Up Reward will be credited exclusively to the Organiser’s wristbands in the manner described in the Campaign communications.

Where the Campaign provides for the crediting of an amount to a wristband or a user account, such credit will be made on 2 September 2026, following the completion and verification of the eligible transaction.

The Top Up Reward is a promotional reward and:

• is non-refundable;
• cannot be exchanged for cash; and
• is non-transferable.

In the event of a refund, cancellation, chargeback, or any other reversal of the eligible transaction, the Organisers reserve the right to cancel or recover the corresponding Top Up Reward.

Any balance remaining on the wristbands after 20 September 2026 cannot be refunded or reversed in any way. The Organiser is solely responsible for the refund of any refundable amount. Bank charges may apply to the refund of refundable amounts.

The Supporters shall not be liable for:

• any technical issues relating to the Weezevent platform and the festival microsite used for managing wristband top-ups, or any other administrative errors that may affect the crediting of the Top Up Reward;
• incorrect information submitted by participants;
• technical software or hardware malfunctions of the wristband itself, which remain the sole responsibility of the Organiser; or
• force majeure events.

The Organiser and the Supporters shall bear no liability for any damage, loss, or expense arising from participation in the Campaign, including the settlement of any related transaction, refund process, chargeback, or the use of the Top Up Reward.

The Organiser and the Supporters reserve the right to amend these Terms and Conditions at any time or to suspend or terminate the Campaign for a valid reason, including, but not limited to:

• exhaustion of the available budget;
• technical issues;
• force majeure events; or
• changes to the applicable legal or regulatory framework.

Any amendments shall become effective upon publication through the Campaign communication channels.

Participants’ personal data will be processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable Greek legislation, and the Organisers’ privacy policies.

The data will be used exclusively for the implementation and administration of this specific Campaign, unless the participant has provided separate consent for other purposes.

Participation in the Campaign constitutes the participant’s unconditional acceptance of these Terms and Conditions.

These Terms and Conditions shall be governed by the laws of Greece.

Any dispute arising in connection with the Campaign shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.